{"id":818091,"date":"2026-06-23T17:25:44","date_gmt":"2026-06-23T15:25:44","guid":{"rendered":"https:\/\/www.hoog.design\/?page_id=818091"},"modified":"2026-06-23T19:40:00","modified_gmt":"2026-06-23T17:40:00","slug":"retourbeleid-hoog-design","status":"publish","type":"page","link":"https:\/\/www.hoog.design\/nl\/retourbeleid-hoog-design","title":{"rendered":"Retourbeleid HOOG.design"},"content":{"rendered":"\r\n<div class=\"wp-block-spacer\" style=\"height: 25px;\" aria-hidden=\"true\">Dit retourbeleid is van toepassing op alle aankopen die je doet via de webshop van HOOG.design NL B.V. We vinden het belangrijk dat je tevreden bent met je aankoop. Ben je dat niet? Dan kun je je bestelling onder de onderstaande voorwaarden retourneren.<br \/><br \/><\/div>\r\n<div aria-hidden=\"true\">\u00a0<\/div>\r\n<div aria-hidden=\"true\">\u00a0<\/div>\r\n<div aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 id=\"h-1-verwerkte-persoonsgegevens\" class=\"wp-block-heading\">1. <strong><b>Bedenktijd: 14 dagen herroepingsrecht<\/b><\/strong>\u00a0<\/h2>\r\n<p>&nbsp;<\/p>\r\n<p>Je hebt het recht om je bestelling binnen <strong><b>14 dagen na ontvangst<\/b><\/strong>\u00a0zonder opgave van reden te annuleren (het wettelijk herroepingsrecht). De bedenktijd gaat in op de dag nadat jij \u2013 of een door jou aangewezen persoon \u2013 het product hebt ontvangen.<\/p>\r\n<p>Bestaat je bestelling uit meerdere producten die apart worden geleverd? Dan gaat de bedenktijd in op de dag waarop je het laatste product hebt ontvangen.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 25px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 id=\"h-2-doel-en-rechtsgrondslag-van-gegevensverwerking\" class=\"wp-block-heading\">2. <strong><b>Zo meld je een retour<\/b><\/strong>\u00a0<\/h2>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 25px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<ol class=\"wp-block-list\"><\/ol>\r\n<ol>\r\n<li><b><\/b><strong><b>Meld je retour binnen 14 dagen<\/b><\/strong>na ontvangst via e-mail aan info@hoog.design. Vermeld daarbij je naam, ordernummer en welk product je wilt retourneren. Je mag hiervoor ook het modelformulier voor herroeping gebruiken (zie onderaan dit beleid).<\/li>\r\n<li>Je ontvangt van ons een <strong><b>bevestiging<\/b><\/strong>met instructies en het retouradres.<\/li>\r\n<li><b><\/b><strong><b>Stuur het product binnen 14 dagen<\/b><\/strong>na je melding terug. Op tijd melden \u00e9n op tijd terugsturen is voldoende; het pakket hoeft niet binnen die 14 dagen bij ons aangekomen te zijn.<\/li>\r\n<\/ol>\r\n<p><strong><b>Retouradres:<\/b><\/strong><\/p>\r\n<p>HOOG.design NL B.V.<\/p>\r\n<p>Aarle-Rixtelseweg 50<\/p>\r\n<p>5707 GM Helmond<\/p>\r\n<p>Nederland<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 25px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 id=\"h-3-bewaartermijn\" class=\"wp-block-heading\">3. <strong><b>Voorwaarden voor retourneren<\/b><\/strong>\u00a0<\/h2>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 25px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<ul>\r\n<li>Tijdens de bedenktijd ga je zorgvuldig om met het product en de verpakking. Je mag het product uitpakken en bekijken zoals je dat in een winkel ook zou doen.<\/li>\r\n<li>Stuur het product zo veel mogelijk <strong><b>compleet en in de originele staat<\/b><\/strong>terug, inclusief eventuele beschermverpakking.<\/li>\r\n<li>Behandel je het product verder dan nodig om de aard en kenmerken vast te stellen en is het daardoor in waarde verminderd? Dan kunnen wij deze waardevermindering in mindering brengen op het terug te betalen bedrag.<\/li>\r\n<\/ul>\r\n<ul class=\"wp-block-list\"><\/ul>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 25px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 id=\"h-4-verstrekking-aan-derden\" class=\"wp-block-heading\">4. <strong><b>Retourkosten<\/b><\/strong>\u00a0<\/h2>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 25px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<ul>\r\n<li>De kosten voor het <strong><b>terugsturen<\/b><\/strong>van het product zijn voor jouw rekening, tenzij wij vooraf anders aangeven.<\/li>\r\n<li>De <strong><b>verzendkosten die je bij de bestelling hebt betaald<\/b><\/strong>, betalen wij volledig terug (op basis van het standaard verzendtarief).<\/li>\r\n<\/ul>\r\n<ul class=\"wp-block-list\"><\/ul>\r\n<!-- \/wp:post-content -->\r\n\r\n<!-- wp:spacer {\"height\":\"25px\"} -->\r\n<div class=\"wp-block-spacer\" style=\"height: 25px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n<!-- \/wp:spacer -->\r\n\r\n<!-- wp:heading -->\r\n<h2 id=\"h-5-beveiliging-van-persoonsgegevens\" class=\"wp-block-heading\"><strong>5. <b>Terugbetaling<\/b> <\/strong>\u00a0<\/h2>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:spacer {\"height\":\"25px\"} -->\r\n<div class=\"wp-block-spacer\" style=\"height: 25px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n<!-- \/wp:spacer -->\r\n\r\n<!-- wp:paragraph -->\r\n<ul>\r\n<li>Wij betalen het volledige aankoopbedrag (inclusief de oorspronkelijke verzendkosten) terug binnen <strong><b>14 dagen<\/b><\/strong>nadat je je retour hebt gemeld.<\/li>\r\n<li>We mogen wachten met terugbetalen tot we het product retour hebben ontvangen, of tot je hebt aangetoond dat je het hebt teruggestuurd \u2013 afhankelijk van wat het eerste is.<\/li>\r\n<li>De terugbetaling vindt plaats via dezelfde betaalmethode als waarmee je hebt betaald. Hiervoor brengen wij geen kosten in rekening.<\/li>\r\n<\/ul>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:spacer {\"height\":\"25px\"} -->\r\n<div class=\"wp-block-spacer\" style=\"height: 25px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n<!-- \/wp:spacer -->\r\n\r\n<!-- wp:heading -->\r\n<h2 id=\"h-6-rechten-van-gebruikers\" class=\"wp-block-heading\">6. <strong><b>Uitzonderingen op het herroepingsrecht<\/b><\/strong>\u00a0<\/h2>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:spacer {\"height\":\"25px\"} -->\r\n<div class=\"wp-block-spacer\" style=\"height: 25px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n<!-- \/wp:spacer -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Voor sommige producten geldt het herroepingsrecht niet. Dit is onder andere het geval bij:<\/p>\r\n<ul>\r\n<li>Producten die volgens jouw specificaties zijn gemaakt of duidelijk persoonlijk van aard zijn (maatwerk en personalisatie).<\/li>\r\n<li>Producten die om redenen van gezondheid of hygi\u00ebne verzegeld zijn en waarvan de verzegeling na levering is verbroken.<\/li>\r\n<\/ul>\r\n<p>Als een uitzondering op jouw bestelling van toepassing is, vermelden wij dit duidelijk bij het product.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:spacer {\"height\":\"25px\"} -->\r\n<div class=\"wp-block-spacer\" style=\"height: 25px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n<!-- \/wp:spacer -->\r\n\r\n<!-- wp:heading -->\r\n<h2 id=\"h-7-cookies\" class=\"wp-block-heading\">7. <strong><b>Beschadigd of verkeerd product ontvangen<\/b><\/strong><\/h2>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:spacer {\"height\":\"25px\"} -->\r\n<div class=\"wp-block-spacer\" style=\"height: 25px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n<!-- \/wp:spacer -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Heb je een beschadigd, defect of verkeerd product ontvangen? Neem dan zo snel mogelijk contact met ons op via info@hoog.design. We lossen dit kosteloos voor je op \u2013 door vervanging of terugbetaling. De retourkosten zijn in dat geval voor onze rekening.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:spacer {\"height\":\"25px\"} -->\r\n<div class=\"wp-block-spacer\" style=\"height: 25px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n<!-- \/wp:spacer -->\r\n\r\n<!-- wp:heading -->\r\n<h2 id=\"h-8-vragen-en-klachten\" class=\"wp-block-heading\">8. <strong><b>Contact<\/b><\/strong>\u00a0<\/h2>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:spacer {\"height\":\"25px\"} -->\r\n<div class=\"wp-block-spacer\" style=\"height: 25px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n<!-- \/wp:spacer -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Heb je vragen over je retour of over dit beleid? Neem gerust contact op:<\/p>\r\n<p>&nbsp;<\/p>\r\n<p><strong><b>HOOG.design NL B.V.<\/b><\/strong><\/p>\r\n<p>Aarle-Rixtelseweg 50, 5707 GM Helmond<\/p>\r\n<p>KVK: 83257780<\/p>\r\n<p>E-mail: info@hoog.design<\/p>\r\n<p>Telefoon: +31 (0)850 16 18 23 (bereikbaar op werkdagen tussen 09:00 en 17:00 uur)<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:spacer {\"height\":\"25px\"} \/-->","protected":false},"excerpt":{"rendered":"<p>1. Bedenktijd: 14 dagen herroepingsrecht\u00a0 &nbsp; Je hebt het recht om je bestelling binnen 14 dagen na ontvangst\u00a0zonder opgave van &hellip;<\/p>\n","protected":false},"author":70,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"tl-return-policy.php","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"","_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","_yoast_wpseo_linkdex":"","_yoast_wpseo_content_score":"90","content-type":"","footnotes":"","_yoast_wpseo_focuskeywords":"[]","_yoast_wpseo_keywordsynonyms":"[\"\"]","_yoast_wpseo_primary_category":null,"_yoast_wpseo_estimated-reading-time-minutes":"4"},"class_list":["post-818091","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Retourbeleid HOOG.design | Hoog Design<\/title>\n<meta name=\"description\" content=\"Retourbeleid HOOG.design - 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