When can I expect the book?
On normal conditions: When you order the book on workdays before 4 p.m., we will ensure that it is sent the same day.
On pre-sale or other activations the delivery date is mentioned on the purchase page.
In which languages are the books available?
The text in our books are both Dutch and English.
My payment has failed how can I resolve this?
If something goes wrong with the payment, you can contact us via firstname.lastname@example.org.
I am not satisfied with my product, what to do?
If you want to return the book, it must be in the original and unopened seal. Costs for returning the book will be borne by the buyer.
Is something ‘wrong’ with the book? Depending on the complaint of the product, a solution will be sought in consultation. For this you can contact email@example.com.